When selecting a collection agency, make sure to askā€¦

Are you certified by Commercial Collection Agencies of America?

Commercial Collection Agencies of America is the only collection agency certifying body in which ALL members are certified.  

Several of the organization's members are entering their 46th year of agency certification.

Using a Commercial Collection Agencies of America member ensures that you receive the following protections and advantages:

  • Professional services to help attain maximum dollar recovery
  • Prompt remittance of funds to creditors
  • Minimum $300,000 surety bond coverage 
  • Maintenance of separate trust accounts for collected funds
  • Reputable collection procedures that maintain your customers' good will
  • Ongoing oversight to ensure adherence to a rigorous code of ethics
  • An experienced agency that has been in business for a minimum of four years
  • Agency executives attend annual meetings and complete continuing education courses
  • Assistance in choosing legal counsel when necessary
  • Creditors may call upon the Executive Director if a complaint arises