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Several members
entering their 47th year of agency certification
Elevating the standards
of the commercial collection industry
The only
collection agency certifying body in which ALL members are certified

Commercial Collection Agencies of America’s Executive Director, Annette M. Waggoner, proudly represented the Association at the iA Institute/Inside ARM’s Women in Consumer and Commercial Finance Conference in Scottsdale, AZ, December 11-13.

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The conference nearly tripled in attendance size from last year’s conference and was a day and a half of educational sessions, workshops and networking.  The sessions included Approaching the Glass Ceiling, Bridging the Generational Divide and Championing Diversity and Inclusion, as well as Communicating with Confidence and Unconscious Bias.Read more...


Commercial Collection Training Institute

Interested in our individual collector certification program? Click here for details!