Thank you to those of you who have been in touch with Annette, me and others in leadership surrounding our upcoming meeting in San Francisco as it relates to COVID-19, Coronavirus. I am grateful for each of your voices and share in your warranted concerns. I am writing to assure you that CCA of A leadership has been actively engaged in conversations about this highly complex, fluid and evolving situation. Without question, the safety and well-being of our members, sponsors, staff and anyone affiliated with the production of our conference is of utmost concern.

We are aware that several organizations have canceled their conferences, and some firms/companies have restricted travel. We have taken all of these data points into consideration, together with the insights and guidance from medical/health experts, and local and national government officials. We have thoughtfully weighed all potential options and have concluded that moving the conference to a later date is the most prudent thing to do. 

We have worked diligently with the team at the Argonaut and have been able to move the meeting to June 11 through June 13, 2020.  Even though the Argonaut’s room rates are normally higher at that time, OUR RATES WILL NOT CHANGE. We will, in short order. forward to all attendees, sponsors and vendors the updated meeting information.

We sincerely appreciate everyone’s understanding under these difficult circumstances.  Please do not hesitate to reach out to Annette or me if you have any questions.


Bruce Godwin


Evolving Trends in the Collection Industry

In 2020, what is the state of commercial collections; where is the industry going? How can we adapt to the changing landscape?  We will examine:

  • Working from Home-How to Measure Performance
  • Who is Turning Over the Paper-What Industries are Booming?
  • Outsourcing-Benefits and Drawbacks
  • Millennials on the Collection Floor or in the Court Room
  • What Trends Do You See? Bring your ideas and share with the group


Creditor Session - Trends Affecting Creditors in Pre-Collection Functions

John LaRocca of Hitachi Data Systems and David Herer of ABC-Amega share the changes seen by credit grantors, including the move toward shared service centers.  We will gain a complete understanding on how the creditor job is evolving and how this might affect the nature and volume of third-party placements in the future.


Young Professionals In Collection (Ypic) Present: Artificial Intelligence – Tomorrow Is Here Today

The future is here now; Artificial Intelligence is growing and will no doubt play a critical role in all of our businesses. Attendees will discuss current technologies, issues and what the future holds in a roundtable format. Dara Welch, Barnett & Garcia, coordinator; Gary Tier, The Forwarders List, moderator; Josh Allen, Revenly, speaker


CCPA - California’s New Privacy Law

A thorough review of California Consumer Privacy Act (CCPA) by Cliff Berg, lobbyist and attorney from Governmental Advocates, Inc. and June Coleman, Managing Attorney of Messer Strickler, Ltd.’s California office.   The presentation will cover the history and enactment of the law, the major provisions of the law and finally compliance-related issues regarding the law.  Attend one of the industry’s first presentations on this new legislation. 


Compensation Panel

Do you calculate how much of your gross revenue you pay in payroll expenses?  What are reliable measurements and metrics?  How do you incentivize your sales team?  Collection staff?

This panel of agency ownership and management will offer insight on salary compensation packages, as well as bonus/commission structures of collector and sales staff.  Meg Scotty of Brennan & Clark and Pete Roth, CST Company. 

Open Forum: Obstacles in Collections and the Bridges to Overcome Them

We polled the membership and were overwhelmed by an impressive rate of response!  This informative roundtable session is designed to discuss how to overcome challenges faced in the commercial collection practice with creative solutions.   A collaborative event with advanced topics including: Assumption of Liability when a Business is Purchased, Participation by a Creditor’s Representative; Determination of Legal Entity Status, Collection from a Large Company’s Overseas A/P Department and more!

Moderator, Patrick Kilburn, Lloyd & McDaniel

General Membership Meeting

All members are invited to participate in the discussion of the Association’s mission, direction and strategic planning on Friday morning.  Reports from committees, input from the Board of Directors and ideas, comments and suggestions from ALL members will be heard.  Don’t miss the opportunity to learn important information on the growth of the organization and its current status.  Also, members will vote on the recipient of the charitable donation of the Association’s initiative, Commercial Collection Agencies Gives Back.

Forwarders and Receivers

Don’t miss another opportunity to network and educate at the same time, tackling everyday issues between attorneys and agencies!  Members of the triadic system gather to discuss and get answers to their questions about document retention, new telephone procedures protocol (including cellular telephone policies) collector incentives, benefits, employer/employee relationships and social media policies. Resource materials will be available for each topic.

Triadic Tournament

“There’s Definitely Whining in Collections!”

 The Great CCA of A Wine Tasting Event! We are bringing Napa Valley to Commercial Collection Agencies of America’s semi-annual meeting.

Join colleagues and sommeliers from the best vineyards in Napa Valley!

And of course. we’ll have a competition "uniting" all arms of the Triad!

Sponsorships of $500 are needed! Click here to learn more about our Sponsorship Program.


This one-of-a-kind premier city tour lets you travel the streets of San Francisco in style aboard an authentic Classic Cable Car that lets you disembark at three key locations for up close and personal guided walking tours. You will be treated like a VIP by aprofessional staff... and did we mention this tour offers some complimentary blankets in case you get cold? $75 per person


Want to experience San Francisco's must-do attraction? Take the 60-minute Golden Gate Bay Cruise and you'll see why it's the perfect introduction to San Francisco. The narrated one-hour cruise does a loop of San Francisco Bay, sailing next to Alcatraz and under the Golden Gate Bridge. $45 per person


After a delicious meal, what better way to experience San Francisco than a stroll with your colleagues on its iconic Golden Gate Bridge? Listed as one of the “Wonders of the Modern World,” the beautiful structure spans over a mile across the Golden Gate strait connecting San Francisco Bay to the Pacific Ocean. $40 per person

  • Your Choice of Sponsorships at the meeting
  • Your Company’s Listing on the Meeting App!
  • A Special Designation on the Association’s website as a Meeting Sponsor with full contact information!
  • Exclusive email of attendee listing with contact information PRIOR (as well as after) the meeting!
  • Unique Recognition at the meeting, including a listing in the meeting’s printed materials and on Meeting App!
  • All Sponsors will be thanked in person from the podium at the meeting!
  • Exclusive Signage will spotlight sponsors at the event visible to all attendees


Click here to download a printable brochure and application.



Capture attention with your company name/logo around each attendee’s neck! $500


Envelope their attention with your company name/logo on our printed meeting envelope folders $750


Especially for the “social media forward” members!  Sponsor the meeting app that supplies members with all the information they need! $1,000


Welcome attendees in style by being the first sponsor of the meeting.  Sponsor a bar during the opening cocktail party and dinner on Thursday evening! $1,500


Your company will be the “life of the party” by sponsoring a bar on the beautiful cocktail reception overlooking the scenic venue of our meeting $1,500


Network in high gear!  We are known to plan the coolest networking experiences-The Great CCA of A Cake Competition, Casino Spectacular! Margarita Madness, Triadic Olympics, Martini Mixer, The Porsche Experience, Triadic Scavenger Hunt and of course, Pizza Palooza!

We do networking right!  Take the opportunity to put your company’s name on, yet another unique and fun event will make all members remember your company!    

Sponsor now:  Only a limited amount of $500 sponsorships available!


Attendees love to network between sessions.  Spotlight your firm by sponsoring one of the many snack breaks throughout the meeting $500  

Start everyone’s day out right by sponsoring Friday’s deluxe breakfast $1,250  

See your firm’s name on each table by being the exclusive sponsor of the delicious triadic lunch: $1,500   

Leave the attendees with a lasting impression by sponsoring Saturday morning’s “Let’s Eat Before We Get on the Road” breakfast $1,250


We will place your firm’s promotional materials in our meeting materials for maximum exposure to our membership $1,000 

                                                                                EXCELLENT FOR VENDORS!


For even more exposure, we will place our firm’s promotional materials on each table for the duration of the meeting sessions! $1000 



Or sponsor any of the optional activities!



Sponsor San Francisco's must-do attraction - the fantastic 60-minute Golden Gate Bay Cruise! Be the host of the perfect introduction to San Francisco for our members. The narrated one-hour cruise does a loop of San Francisco Bay, sailing next to Alcatraz and under the Golden Gate Bridge.

$1,000 sponsorship



All Aboard!

Your firm will be in the driver’s seat at this one-of-a-kind premier city tour which will travel the streets of San Francisco in style aboard an authentic Classic Cable Car.  Members can disembark at three key locations for up close and personal guided walking tours.  A true VIP experience!

$1,000 sponsorship



Sponsor a delicious lunch before you and your colleagues experience San Francisco with a stroll on the iconic Golden Gate Bridge. Listed as one of the “Wonders of the Modern World,” the beautiful structure spans over a mile across the Golden Gate strait connecting San Francisco Bay to the Pacific Ocean.

$1,500 sponsorship



Swing into action when you host the golf outing!  No one will forget the branded golf balls with your firm’s name!  Lunch is included in the sponsorship too!

$1,500 sponsorship