Education Sessions

10. 23. 18
posted by: Administrator
Last Updated: July 08 2019
Created: October 23 2018
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CREATING SUCCESSFUL BUSINESS RELATIONSHIPS FOR LIFE

In this presentation, Dr. Aimee Harris-Newon PSY.D., DABPS, Licensed Clinical Psychologist from The Center for Integrative and Functional Health and Wellness will share with us sixteen (16) Components for Winning Interpersonal Strategies. And she'll also discuss the seven (7) Proven Business Ethics and Keys to Creating Great Relationships for a Lifetime.

 

ANATOMY OF A COMMERCIAL COLLECTION CASE

Join Stewart D. Roll, Esq., of Climaco, Wilcox, Peca, Tarantino & Garofoli, Co., LPA, acting as Judge, and two litigants in a Mock Pretrial Hearing with Q&A, when we examine the anatomy of a commercial collection case from intake to the first hearing from the lawyers’ perspective. Watch this exciting exchange with one set of motion practice and discovery of a complicated collection case!

 

“T SQUARED” - TOP TEN TIPS FROM THE CREDIT GRANTORS

Measure twice and cut once and draw a precise plan to effectively sell your service to credit grantors! What’s in the mind of credit grantors? Attend this informative session to hear credit grantors’ valuable tips. To know what is important and what is a “game changer” when it comes to outsourcing collections will allow you to construct a winning plan for your sales force. A “must attend”!

 

YPIC - Young Professionals in Collections

The Association’s new initiative has taken off! This group of young, talented attorneys and collection agency representatives will present their second session at our annual meeting. Fresh from receiving the results of a membership survey, they will present topics that will be of interest to “veteran” and “new in the industry” and everyone in between!

 

EVOLVING PAYMENT TRENDS

Listen to the NACHA experts discuss the payments mix: checks, ACH Credits and Debits, Credit Cards, Debit Cards, Wires….and dare we say…. cash. What are the trends? What are the payment volumes now and where will they be in the next three (3) years? We’ll also learn the advantages and the risks of each method, along with examining the fraud controls of each.

 

FORWARDERS AND RECEIVERS

New Format!

Check out our new mini-module format when members of the triadic system gather to discuss and get answers to their questions about document retention, new telephone procedures protocol (including cellular telephone policies) collector incentives, benefits, employer/employee relationships and social media policies. Resource materials will be available for each topic.

 

THE REGULATORY WORLD

Wondering what is new with state regulations? Learn directly from the experts - the regulators themselves, the ones that conduct agency examinations. Commercial Collection Agencies of America’s relationship with NACARA-North American Collection Agency Regulatory Association allows us to hear from the regulators from various states, who represent a cross-section of government regulatory agencies. Regulators will share their insight and recommendations to make your operation’s compliance seamless.

 

LICENSING CLINICS~AN INDIVIDUAL LOOK AT YOUR STATE LICENSING NEEDS

New This Year!

Our Association’s Licensing Consultant, Terri Goins will be conducting individual meetings with our agency members to review their current licensing and answer any questions about other states in which you wish to obtain licenses. Terri is a valuable resource and we are lucky that she works with many Association members and untangles the licensing landscape. Make sure to make your appointment for your agency’s individual review session!

 

OPERATIONAL EFFICIENCY TECHNIQUES IN A COMMERCIAL COLLECTION AGENCY AND LAW FIRM

New This Year!

Need to decrease expenses and increase the bottom line? Learn how to leverage technology for law office or collection agency efficiency. Join Alexander Paykin, Attorney at Law, as he shares helpful tips and even reveals secrets to run an efficient commercial collection agency or law firm.
Alexander will conduct one-on-one clinics with members and also present a session.

 

OPEN FORUM -Part I & II

The Forum is back…. with a new Agency representative moderator! Join in the most effective, collegial discussion between industry peers when we discuss best practices on a myriad of topics. We welcome our members’ topics, and we’ll also plan to explore:

The iA Institute- Inside ARM’s Look at Commercial Credit & Collections
The iA Institute will share how to gain and implement tools and resources to assist your clients to evaluate their customers on the front end, which will enable your agency to receive cleaner debt faster. We’ll discuss the best coaching/recommendations you can give directly to your clients and how to arm your sales staff with the best questions to ask your prospective clients.