Our Executive Director, Annette Waggoner, represented us at NACM's 123rd annual Credit Congress & Expo in Aurora, Colorado, May 19-22. 2019, educating credit grantors on the superiority of Commercial Collection Agencies is America’s certification program.

The event had a great turnout, and our Certified Collection Agencies were well represented.  Great people doing great things for the credit and collection industries!

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We're proud to have participated in the CRF March Forum in Tucson, March 18-20, 2019.


Thanks to everyone we met there!

It’s a wrap! Another successful semi-annual meeting in the books! Thank you to our Board, our members, speakers, sponsors and vendors! NOLA 2019-one to remember!

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Commercial Collection Agencies of America’s semi-annual conference in New Orleans began with productive meetings, a tribute to our Young Professionals in Collections (YPIC) and a warm and collegial Welcome Dinner.

The conference was filled with stellar, advanced education presented by respected industry professionals including Terri Goins, Kris Citera, Bob Anderson and Manny Newburger. State regulators from 4 states, along with NMLS shared their recommendations for a seamless licensing experience and preparation for audits! Small group discussion format facilitates these topics effectively. And kudos to the panel representing the Young Professionals in Collections (YPIC), the new initiative of Commercial Collection Agencies of America. Dan Kerrick, Ashley Terran, Amy Blowers and Dara Welch presented an excellent session on Branding.

Click here to visit our gallery of images from this one-of-a-kind event.


Our Annual Meeting was held October 25-27, 2018, at the Delray Beach Marriott, Delray Beach, Florida.


Click here to visit our gallery of images from this memorable event!

nacaralogoThank you to North American Collection Agency Regulatory Association (NACARA) for the invitation to speak at their annual conference in Charleston, SC, October 16-17, 2018.

Annette Waggoner, Executive Director, and Manny Newburger, Standards Board Chair, appreciate the opportunity to explain our outstanding certification program to state regulators from across the United States!

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