Webinar Series 2014

11. 04. 14

The first Fall series of webinars presented by Commercial Collection Agencies of America met with great success and had record attendance. Topics presented were as follows:

The "Front-End, Middle and Back-End" Approach to Collection Management

October 27, 2014
Presented by David Osburn, CCRA, MBA
Osburn & Associates LLC   

Leadership Skills-Success Strategies

November 18, 2014
Presented by Barry Elms
Strategic Negotiations International

Mastering Emotional Intelligence

December 11, 2014
Presented by Barry Elms
Strategic Negotiations International

The organization looks forward to the First Quarter, 2015 webinar series.  Details will follow.