11. 04. 14

The first Fall series of webinars presented by Commercial Collection Agencies of America met with great success and had record attendance. Topics presented were as follows:

The "Front-End, Middle and Back-End" Approach to Collection Management

October 27, 2014
Presented by David Osburn, CCRA, MBA
Osburn & Associates LLC   

Leadership Skills-Success Strategies

November 18, 2014
Presented by Barry Elms
Strategic Negotiations International

Mastering Emotional Intelligence

December 11, 2014
Presented by Barry Elms
Strategic Negotiations International

The organization looks forward to the First Quarter, 2015 webinar series.  Details will follow.

10. 28. 14

 

Commercial Collection Agencies of America announced at its recently held inaugural meeting, a decision was made to donate a portion of the proceeds of the meeting to the local Florida chapter of the Cystic Fibrosis Foundation.
 
“Commercial Collection Agencies of America Gives Back will be a recurring initiative of the organization, as it intends on making a donation to a local chapter of a charitable organization at each of our meetings,” commented Annette M. Waggoner, Executive Director.
 
Overwhelming support was offered by members as the idea was launched at the general membership meeting. When members were asked for ideas of charitable organizations to receive future donations, enthusiastic members offered their suggestions.
 
“As a group, and as individuals, we are very fortunate and we believe that this type of program can lend support to other organizations and individuals who are in great need,” commented Meg Scotty, a founding director of Commercial Collection Agencies of America.
 
After the meeting, several members even offered that their individual companies would match the donation from the Commercial Collection Agencies of America Gives Back initiative.
 
“This type of novel idea fits the whole persona of Commercial Collection Agencies of America. We are thinking outside the box, not only when it relates to our internal structure, but also when it comes to our programing. To make our organization thrive, including initiatives such as this one, takes dedicated member support and we are very fortunate to have such commitment,” commented Pete Roth, a member of the Board of Directors.
 
Commercial Collection Agencies of America was formed in May, 2014 by members who have been in the debt collection industry for decades, many of whom have been certified for over forty-three (43) years. Membership is growing at a rapid pace, as collection agencies, creditors’ rights attorneys and law list representatives seek an organization whose membership embody four pillars: experience, expertise, ethics and education.
 
Members work to elevate the standards of the industry and restore billions of dollars back into the US economy on behalf of their commercial clients each year. Collection agency members qualify for membership by meeting rigorous certification requirements set by an independent standards board and adhering to a strict code of ethics. Each member of Commercial Collection Agencies of America is certified, a distinguishing characteristic of the organization when compared to other certifying bodies.

Cystic-Fibrosis-Foundation

To download this press release as a PDF, click here.

06. 11. 14

logo transparent 400June 11, 2014

The Commercial Collection Agencies of America, Inc. recently announced the formation of a new non-profit association to provide experience, expertise, ethics, and education to agencies, attorneys, credit grantors, and collections professionals working in the collections and credit industry.

"We believe that experience, expertise, ethics, and education are the four pillars of  the foundation of what a sound, forward-thinking collection agency and credit professional expects," said Meg Scotty, Director. "Our organization adopts these principles to ensure our mission remains focused on delivering collection services to those who expect their collection agencies to also believe in these principles."

Ms. Scotty said the association will provide membership, educational training, meeting and networking opportunities and support benefits to their members that help each collection professional work to provide the credit granting community with the highest level of professional service.

"Our membership will consist of the most trusted names and brands in the collections industry.  They have set the standards of the debt collection industry for decades. These members, all certified by the Commercial Collection Agency Association, some for the 42 years of its existence, will continue their tradition to set a high standard of ethics and professionalism in the industry. That high standard will be enhanced by the certification program that will include credit grantors in oversight roles," Scotty said.