09. 10. 14

Credit Today, "the premier online portal for trade credit professionals," recently interviewed veteral collection industry expert Emil Hartleb on the significance of Commercial Collection Agencies of America's new Standards Board.

Click here to read the interview and learn more about what the Commercial Collection Agencies of America means to the commercial collection industry.

10. 22. 14

Commercial Collection Agencies of America announced that its inaugural meeting held October 9-11 in Delray Beach, Florida was an overwhelming success and attracted more members than expected.
 
delray-marriott1Collection agency owners/representatives, creditors’ rights attorneys and law list representatives and their guests met at the beautiful oceanfront Marriott Delray Beach for continuing education sessions, lively and informative speaker presentations and interactive panel discussions and social events.
 
Members enjoyed a welcome cocktail reception and dinner to kick off the three day meeting on Thursday evening.  Friday morning’s official networking session’s new and novel format ensured that every attendee met one another during the two and half hour session. Friday afternoon’s educational sessions instructed the members on “The Art of Getting Paid” and “Conflict Management”, in addition to learning about the “Pursuit of Corporate Insiders and Business Successors on Corporate Debt." Members commented that both attorneys and agencies benefited from this type of educational programming.
 
After a full day of education and networking, members and guests were treated to a cocktail party in an open air Atrium with NFL alumni players. Socializing with and signing autographs for members were NFL Hall of Fame’s Dwight Stephenson, who was on the Pro Bowl squads from 1983 to 1987; Mark Higgs, who led the Miami Dolphins in rushing from 1990-1993; Shawn Wooden, a Notre Dame graduate who played nine seasons for the Dolphins and Chicago Bears and Jeff Cross, a Dolphins alum a Pro Bowl player in 1990. The players later met the attendees later after dinner at the member Beach Party. Fun was had by all!
 
On Saturday, members attended the first general membership meeting, which was a forum for discussing the organization’s peerless certification program, the direction of the group and volunteers populated the numerous committees of the organization.  Members shared valuable suggestions for future initiatives of Commercial Collection Agencies of America.
 
Member dinners, luncheons, rounds of golf, pool time with sunny, Florida weather, a tailgate party and Sunday’s nail-biting Miami Dolphins-Green Bay Packers game rounded out the member’s entertainment during the rest of the weekend!
 
“Our membership came together to discuss the current landscape of the debt collection industry, while benefiting from excellent education and networking. Although members have associated for decades, this new organization and its meeting format are filled with bright and innovative ideas,” commented Meg Scotty, a director of the organization.
 
“Many members commented they were able to make new business connections that will lead to increased bottom lines for their firms in 2015” commented Fred Wasserspring, the organization’s treasurer.
 
Commercial Collection Agencies of America’s membership continues to soar since its formation in May, 2014. The members, marked by their experience, expertise, ethics and education, work to elevate the standards of the commercial debt collection industry. The four pillars, as they are known, not only form the strong base upon which the organization is founded, but are embodied in each of its members.    
 
“All of our members have been certified previously, most for decades and are veterans in the debt collection industry. Agencies qualify for membership by meeting rigorous certification requirements set by an independent standards board and adhering to a strict code of ethics. Commercial Collection Agencies of America is the ONLY certifying body in which all members are certified,” commented another director, Bruce Godwin.

11. 04. 14

The first Fall series of webinars presented by Commercial Collection Agencies of America met with great success and had record attendance. Topics presented were as follows:

The "Front-End, Middle and Back-End" Approach to Collection Management

October 27, 2014
Presented by David Osburn, CCRA, MBA
Osburn & Associates LLC   

Leadership Skills-Success Strategies

November 18, 2014
Presented by Barry Elms
Strategic Negotiations International

Mastering Emotional Intelligence

December 11, 2014
Presented by Barry Elms
Strategic Negotiations International

The organization looks forward to the First Quarter, 2015 webinar series.  Details will follow.

10. 28. 14

 

Commercial Collection Agencies of America announced at its recently held inaugural meeting, a decision was made to donate a portion of the proceeds of the meeting to the local Florida chapter of the Cystic Fibrosis Foundation.
 
“Commercial Collection Agencies of America Gives Back will be a recurring initiative of the organization, as it intends on making a donation to a local chapter of a charitable organization at each of our meetings,” commented Annette M. Waggoner, Executive Director.
 
Overwhelming support was offered by members as the idea was launched at the general membership meeting. When members were asked for ideas of charitable organizations to receive future donations, enthusiastic members offered their suggestions.
 
“As a group, and as individuals, we are very fortunate and we believe that this type of program can lend support to other organizations and individuals who are in great need,” commented Meg Scotty, a founding director of Commercial Collection Agencies of America.
 
After the meeting, several members even offered that their individual companies would match the donation from the Commercial Collection Agencies of America Gives Back initiative.
 
“This type of novel idea fits the whole persona of Commercial Collection Agencies of America. We are thinking outside the box, not only when it relates to our internal structure, but also when it comes to our programing. To make our organization thrive, including initiatives such as this one, takes dedicated member support and we are very fortunate to have such commitment,” commented Pete Roth, a member of the Board of Directors.
 
Commercial Collection Agencies of America was formed in May, 2014 by members who have been in the debt collection industry for decades, many of whom have been certified for over forty-three (43) years. Membership is growing at a rapid pace, as collection agencies, creditors’ rights attorneys and law list representatives seek an organization whose membership embody four pillars: experience, expertise, ethics and education.
 
Members work to elevate the standards of the industry and restore billions of dollars back into the US economy on behalf of their commercial clients each year. Collection agency members qualify for membership by meeting rigorous certification requirements set by an independent standards board and adhering to a strict code of ethics. Each member of Commercial Collection Agencies of America is certified, a distinguishing characteristic of the organization when compared to other certifying bodies.

Cystic-Fibrosis-Foundation

To download this press release as a PDF, click here.

06. 11. 14

logo transparent 400June 11, 2014

The Commercial Collection Agencies of America, Inc. recently announced the formation of a new non-profit association to provide experience, expertise, ethics, and education to agencies, attorneys, credit grantors, and collections professionals working in the collections and credit industry.

"We believe that experience, expertise, ethics, and education are the four pillars of  the foundation of what a sound, forward-thinking collection agency and credit professional expects," said Meg Scotty, Director. "Our organization adopts these principles to ensure our mission remains focused on delivering collection services to those who expect their collection agencies to also believe in these principles."

Ms. Scotty said the association will provide membership, educational training, meeting and networking opportunities and support benefits to their members that help each collection professional work to provide the credit granting community with the highest level of professional service.

"Our membership will consist of the most trusted names and brands in the collections industry.  They have set the standards of the debt collection industry for decades. These members, all certified by the Commercial Collection Agency Association, some for the 42 years of its existence, will continue their tradition to set a high standard of ethics and professionalism in the industry. That high standard will be enhanced by the certification program that will include credit grantors in oversight roles," Scotty said.